Wednesday, December 11, 2013

Sample administrative case against bank officers filed with Bangko Sental ng Pilipinas (BSP)

For legal research purposes of our readers, below is a pleading our law office had filed with the Bangko Sentral ng Pilipinas (BSP) in connection with an administrative case our client had filed against some officers of a savings bank in Metro Manila. (All references to the names of the parties and the like have been deleted).



                                                     “R  E  P  L  Y
(In Re: Respondents xxx Bank, Et. Al.’s “CONSOLIDATED ANSWER”; And Respondent xxx’s “SWORN ANSWER”)


           THE COMPLAINANT, by counsel, respectfully states:

IN RE: XXX Xxx Bank, Et. Al.’s CONSOLIDATED ANSWER

The admissions of respondents XXX Xxx Bank, Et. Al. stated in their CONSOLIDATED ANSWER, both qualified and unqualified, are hereby noted, with gratitude, i.e., Paragraphs x x x and xxx of the COMPLAINT.

The Consolidated Answer of the respondents XXX Xxx Bank, Et. Al. denies responsibility on the theory that:

1.      the instant case is simply a “ploy to … implicate the Bank…to recover the funds (the complainant) had invested”;
2.    the  Bank was a “solvent target”;
3.    the Bank was “not…privy” to the subject transactions;
4.    the complaint filed by the complainant with the National Bureau of Investigation (NBI) and the Department of Justice (DOJ) did not establish even a “potential liability” of the Bank;
5.     the Bank had investigated the subject matters of the instant administrative complaint in October 2011 (without informing the complainant to present his evidence during the alleged in-house investigation);
6.    respondent Xxx Xxx submitted to the Bank the same documents he had submitted to the NBI and the DOJ;
7.     the Bank had conducted a spot audit and it found no anomalies (“all transactions were in order”;
8.    it was a case of the complainant’s words versus Xxx’s words;
9.    the Bank felt it was best to leave the matter to the “competent investigating body” (NBI and DOJ);
10.                        the Bank admits it did not reply to all the demand letters/administrative complaint filed by the complainant before it, claiming that its officer Xxx was not guilty, anyway;
11.  it was complainant’s fault that he trusted and involved Xxx in the Estafa transactions as his banker; and
12.the complainant had no right to teach the Bank how it should conduct its internal investigation.       

Incidentally, the Bank, et. al. did not attach to their Consolidated Answer authentic copies of credible documentary proofs in support its generic claim that it had conducted an alleged spot audit of the subject transactions of xxx and that it had conducted an alleged internal investigation on the matter and found xxx to be innocent of any administrative/ethical violations, i.e.:

1.      the alleged Audit Report;
2.    the Internal Office Order of the President of the Bank or the Board Resolution of the Bank commanding the Office of the Chief Internal Auditor of the Bank to conduct the alleged Spot Audit;
3.    the Memorandum of Transmittal to the President and other concerned Management officials of the Bank of official copies of the alleged Audit Report signed by the Internal Auditors and noted by the Chief Internal Auditor of the Bank;
4.    the Office Order or Board Resolution noting, approving, modifying, or simply acknowledging the alleged Audit Report;
5.     the Memos or Notices of Hearings issued by the Investigating Board or Panel created by the Management or the Board of the Bank addressed to Xxx and all other internal officials and staff as resource persons (e.g., Auditors, Branch Accountant, et. al.) to attend the Scheduled Administrative Hearings called by the Bank as part of its alleged investigation;
6.    the Memo or Explanations and other relevant pleadings filed by Xxx before the Investigating Board or Panel of the Bank;
7.     the Memos or Explanations filed by the Branch Accountant and other concerned officials and staff of the Branch and the Head Office as witnesses or resources persons that could give light to the Investigating Board or Panel of the Bank;
8.    the Minutes of Meetings or Hearings of the Investigating Board or Panel of the Bank, duly signed by the hearing officers thereof, by the respondent Xxx, by the witnesses or resource persons, and by the secretariat of the Investigating Board of Panel of the Bank;
9.    the Incidental Orders of the Investigating Board or Panel of the Bank issued by it in the course of its alleged investigation;
10.                        the Final Investigation Report of the Investigating Board or Panel of the Bank;
11.  the Final Decision or Order or Resolution of the Management or of the Board of the Bank intelligently and honestly discussing the facts and the laws applicable to the alleged administrative case and acquitting Xxx of any administrative or ethical liabilities; and
12.the Informative Report of the Bank to the Supervision and Examination Department and/or other concerned Departments or Offices of the Bangko Sentral ng Pilipinas (BSP) on the above matters. 

What the Bank, et. al. are saying before the BSP now is this:

TRUST US, BSP. WE HAD INVESTIGATED IT. XXX IS CLEAN. WE DID NOT HAVE TO NOTIFY THE COMPLAINANT TO PARTICIPATE AND PRESENT HIS OWN EVIDENCE. HE HAS NO RIGHT TO TELL US WHAT TO DO. TRUST US, BSP. WE ARE BANKERS, LIKE YOU. WE ARE ETHICAL AND PROFESSIONAL.”

We  beg to disagree. We do not and cannot trust the respondents Bank, et. al., in light of its past actions and behavior as an institution.

It was precisely the reason why we had to go up to the BSP, invoking its Legal Charter, to cleanse the sacred Banking Industry of unethical, unprofessional, dishonest and corrupt bankers, if the BSP wishes itself to be true and faithful to its constitutional and legal mandate and mission.


IN RE: Xxx’s SWORN ANSWER      

XXX’s responsive pleading does not contain specific admissions and denials.

It merely repeated the previous pleadings that he had filed before the National Bureau of Investigation (NBI) and the Department of Justice (DOJ), in relation to the criminal complaint for Estafa, etc. that the complainant (and his wife and son) had filed against Xxx and his cohorts. The DOJ complaint is still pending (i.e., on appeal before the Office of the Secretary of Justice).


COMMON DISCUSSION

It is noteworthy to stress the ultimate facts alleged in the instant administrative complaint, thus:

1.      “On xxx, 2011, I filed, together with my wife Xxx and son Xxx, a criminal complaint for SYNDICATED ESTAFA against XXX, his wife xxx, and others (namely: xxx,  xxx, xxx, and xxx). xxx, and xxx, xxx, xxx, and xxx were members of the board of directors of xxx INC., led by xxx, a close friend of Xxx and his wife xxx.”

2.    “Exchanges of pleadings were made before the NBI agent (Mr. xxx, CPA, for the xxx Division) in charge of the case. After the fact-finding investigation state before the NBI, the said agency referred my case to the DOJ for formal preliminary investigation. It was handled by Assistant State Prosecutor xxx. The preliminary investigation of the DOJ had been terminated. The case is waiting to be resolved by the said department as of this time.”

3.    “xxx, representing the BANK, had appeared before the NBI, upon notice by the handling NBI agent, Mr. xxx. During a hearing at the NBI held on xxx, 2011, before xxx, it was agreed that my lawyer, Atty. Manuel Laserna Jr., would provide xxx/the Bank with copies of all the pleadings that I had filed before the NBI as of that time, for the information and appropriate legal/administrative/disciplinary action/investigation of the Bank.”

4.    “In a letter, dated xxx, 2011, by Atty. Laserna addressed to xxx, attached as Annex “B” hereof, which was personally served on him on xxx, 2011, Atty. Laserna provided xxx with the a copy of the entire record of the said NBI case as of that time.”

5.     “Because xxx ignored the abovementioned letter and did not even acknowledged receipt thereof as an act of professionalism and courtesy expected of a lawyer and an officer of the BANK, my wife Xxx and I filed a formal/sworn letter-administrative complaint against XXX before the BANK thru its PRESIDENT which was dated xxx, 2011 and which was personally served on the PRESIDENT on xxx, 2011.xxx”

6.    “The aforementioned letter-complaint sought the following reliefs from the President of the BANK:

            X x x.

1.       That a Special Board of Special Inquiry be formed soonest by your Bank to receive the evidence of the parties and to recommend the proper administrative sanctions to the Board of Directors of your Bank;

2.      That, forthwith, the appropriate administrative HEARINGS be scheduled soonest by the said Board, in the interest of speedy justice;

3.      That in the interim a FINANCIAL AND PERFORMANCE AUDIT of the xxx Branch of your Bank be soonest conducted by the internal and/or external auditors of your Bank as part of  your Bank’s investigation in relation to this administrative complaint;

4.      That, after due notice and hearings, the respondent XXX R. XXX be DISMISSED from the service, with forfeiture of benefits.

FURTHER, that xxx be instructed to reproduce and distribute copies of all the documents, annexes and evidence mentioned in the body hereof, supra, now in his possession to your good self as the President of the Bank and to the members of the Special Board of Inquiry, for the record.
FURTHERMORE, the complainants hereby respectfully pray for such and other reliefs as may be deemed just and equitable in the premises.

X x x.

7.      “The BANK, its President, xxx, and the other impleaded respondents-Bank officers IGNORED our abovementioned formal administrative complaint. The President did not even send us an acknowledgment letter.

8.      “In a follow-up letter, dated xxx, 2012, which was addressed and personally delivered to the respondent BANK and its impleaded officers, xxx, Atty. Laserna prayed:


“WHEREFORE,  we hereby respectfully request that you take prompt and speedy official action on our pending administrative complaint within 7 days from receipt hereof and that you forthwith issue the necessary  notice of initial hearing for the said purpose so that the said administrative case could forthwith procedurally move with some degree of progress without any further delay.
This is our final follow-up and demand, for the record.
      X x x.”


9.    “IT WAS AGAIN IGNORED BY THE BANK AND ITS IMPLEADED BANK OFFICERS. Not even an acknowledgment letter was sent to us.”

10.                        “In another follow-up letter, dated xxx, 2012, addressed and mailed to (and duly received by), via registered mail, the respondent BANK and its impleaded officers, Atty. Laserna again followed up the status of our administrative case. He reiterated our readiness to appear in all administrative hearings before the BANK. He furnished the Bangko Sentral ng Pilipinas with a copy of the said letter. See a copy of the said letter marked as Annex “E” hereof. The respondents again IGNORED it. They did not even send us an acknowledgment letter.”

11.  “In a letter, dated xxx, 2012, Atty. Laserna protested the RAILROADING done by the BANK, xxx, and the other impleaded Bank officers to save the neck of XXX and to save the BANK from civil liability in the light of my huge US Dollar investments which its employee XXX conspired to secure from me as a depositor and friend. X x x.

I wish to quote its strong statements against the BANK and its impleaded officers:


“X x x.

This is the first time that we learned about the alleged proceedings and decision of your Bank dismissing the administrative complaint filed in the latter part of 2011 by our client, Sps. Xxx and Xxx against your xxx Branch Manager, Xxx Xxx, for conflict of interest and other unethical and unprofessional acts as an officer of your Bank which violated not only your internal code of ethics but the general banking laws of the country.

We presume that your Bank was constrained to write us because the Bangko Sentral ng Pilipinas had earlier informed your Bank of a Letter-Complaint that we were constrained to file with that BSP because of the undue delay and inaction of your Bank on the 2011 administrative complaint that was filed with your Bank by our clients. (See Annex “B”, Letter, dated xxx, 2012, of xxx, of BSP Office of Special Investigation, addressed to the undersigned counsel for Sps. Xxx). 

It will be noted that your Bank has not notified us of any proceedings or hearings in the course of the alleged investigation/actions taken by your Bank against Xxx Xxx. It did not furnish us, too, with a copy of the alleged decision of your Bank dismissing the complaint of our clients. In fine, your Bank has deprived our client of their basic right to be heard and to present evidence to prove the unworthiness of Xxx Xxx to continue as an officer in the banking industry.

There is enough basis to conclude that your Bank has improperly engaged in unprofessional and unlawful DAMAGE CONTROL, RAILROADING and WHITEWASHING tactics to save its face and to project a positive public image as a Bank, notwithstanding the great detriment and injury to truth and justice and to the rights and interests of our clients that your Bank and your officer Xxx Xxx have unjustly inflicted upon our clients, as discussed in the administrative complaint filed with your Bank by our clients in 2011.

In closing, we hereby vehemently DEMAND that your Bank promptly provide us, within five (5) days from receipt hereof, with copies of the alleged:

(a) DECISION dismissing the complaint of our clients; (b) the MINUTES of all hearings allegedly conducted by your Bank;

(c) the REPORT of your Investigating Committee; and

(c) the xxx BRANCH FINANCIAL AND PERFORMANCE AUDIT REPORT AND xxx BRANCH FRAUD AUDIT REPORT (re: xxx’s account/s and Xxx Xxx account/s) conducted by your Bank, if any; and

(d) other RELEVANT DOCUMENTS in connection with and forming part of the case record of the said administrative complaint.

Upon expiration of the 5-day period stated above, we reserve the right to APPEAL the same to the higher authorities of your Bank or, if we feel that an in-house appeal within the biased and insincere investigative structures of your Bank is a useless and pointless exercise and a waste of time,  we reserve the right to proceed DIRECTLY to the proper legal bodies of the BSP/Monetary Board, in the interest of justice and to cleanse the banking industry of misfit, dishonest and untrustworthy institutions and officers.

We are furnishing the BSP/Monetary Board legal officers, whose names are stated infra, copies hereof to express to them the strong intention and desire of our clients to seek real and genuine substantive and procedural justice thru the intercession of the formal legal mechanisms BSP/Monetary Board as mandated upon them by existing banking and financial laws of the country.

We hope and pray the BSP/Monetary Board will be true, as we know them to be so, to their commitment of the rule of law and social justice and to their legal mandates under existing banking and financial laws to maintain the integrity of the banking industry in the midst of financial scams that are now spreading in our country.

X x x.”



12.  “IN FINE, I am charging XXX of CONFLICT OF INTEREST and UNETHICAL ACTS PREJUDICIAL TO THE IMAGE NAD INTEGRITY OF THE BANKING INDUSTRY by using his position as Branch Manager to solicit huge US Dollar investments from (US $ xxx) for the benefit of his close friend xxx and his dubious shell company xxx INC., where XXX’s wife xxx worked as xxx Officer and later promoted as a Member of the Board of Directors thereof.

XXX used and abused his office to work as secret financial broker/adviser/agent of xxx and xxx, Inc.

The BANK ignored it, accepted it, and encouraged it by not holding a formal administrative inquiry, wherein I and my lawyer could participate as the complainants therein.

Their actions harmed the integrity of the banking industry, of the XXX Xxx Bank itself and its stockholders and management, as well as that of the BSP as a regulator of the banking industry.”


RELIEF

WHEREFORE, it is respectfully prayed that the instant administrative complaint be given due course and that the respondents be punished for unethical, dishonest, unprofessional and acts inimical to the Banking Industry.

Las Pinas City, xxx, 2013.


LASERNA CUEVA-MERCADER
LAW OFFICES
Unit 15, Star Arcade. C.V. Starr Ave.
Philamlife Village, Las Pinas City 1740
Tel. No. 8725443; Fax No. 8462539.



X x x.”