Calls asking “Can you hear me now?” | Consumer Information

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Calls asking “Can you hear me now?”

March 21, 2017

by  Alesha Hernandez

Consumer Education Specialist, FTC

Your phone rings and the caller ID shows a number you don’t know. You answer it anyway and hear, “Can you hear me now?” It’s a pre-recorded robocall – even though it sounds like a real person – and it’s illegal. We’ve heard from hundreds of people who have gotten calls like this.

Here’s what to do if you get a call from someone you don’t recognize asking, “Can you hear me?”:

Don’t respond, just hang up. If you get a call, don't press 1 to speak to a live operator or any other number to be removed from the list. If you respond in any way, it will probably just lead to more robocalls – and they’re likely to be scams.

Contact your phone provider. Ask your phone provider what services they provide to block unwanted calls.

Put your phone number on the Do Not Call registry. Access the registry online or by calling 1-888-382-1222. Callers who don’t respect the Do Not Call rules are more likely to be crooks.

File a complaint with the FTC. Report the experience online or call 1-877-382-4357."